Refund Request

Note: You can only submit one refund request per machine. If multiple transactions on one machine, combine into one request.

If funds were lost in two or more machines, please take note of the machine ID numbers and call customer support at (877) 264-6622.

To check the status of an existing request, click here

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Please enter the Machine ID

Invalid Machine ID

Machine ID Example

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Refund Information

Please explain thoroughly why you are requesting a refund and justify your refund amount. If there are additional machines involved in your refund request, please mention them as well.

Refund Request Amount *

Please provide the refund amount

Refund Reason *

Please provide a reason for refund

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Contact & Mailing Information

Please make sure your mailing address is correct to ensure your refund check is not delayed or lost. You will receive an email to verify your request which must be completed to process your refund.

First Name *

Please enter First Name

Last Name *

Please enter First Name

Email *

Invalid email address

Phone Number *

Invalid phone number

Address *

Invalid Street or P.O. Box

Please include your Unit/Apt/Suite number.

City *

Invalid City

State *

Invalid State

Zipcode *

Invalid Zip Code

Cancel Request

You’re Almost Done!

Please check your email and verify the confirmation email that was sent for your refund to be processed.
Once confirmed, refund checks will be received within 8-10 business days.

Thank you for your request and we apologize for any inconvenience you may have experienced.